We offer a variety of convenient and secure payment options for your women’s fashion purchases: Visa, Mastercard, American Express, Discover, JCB, Diners Club, and Apple Pay. Simply input your card details at the checkout, and your payment will be processed securely.

What to Do If Your Credit/Debit Card Payment Is Declined

Place a New Order

If your payment is declined, you’ll need to place a new order. Unfortunately, we’re unable to reinstate orders once a payment has been declined.

Conduct the Following Checks

To increase the likelihood of your new order being accepted, we suggest you perform the following checks:

  • Card Details Verification: Double-check that all the information you’ve entered is accurate, especially the expiry date of your card.
  • Security Code Entry: Ensure you’ve correctly entered the three-digit security code, which is located on the back of your card.
  • Card Issuer Inquiry: Your card issuer might have declined the payment. Since they don’t always inform us of the reason, it’s advisable to check with them or get in touch with your bank.

If you’ve verified all the above and the issue persists, try using another card or a different payment method.

Next Steps

  • 3D Secure Declined Payments: If your payment was declined via 3D Secure, you’ll need to contact your bank for further details.
  • Error Message Handling: Should you receive an error message, please reach out to us with as many specifics about the problem as possible, including the exact error message you saw. We’ll resolve the issue promptly.

Security and Privacy

Your security is our top priority. Our website employs advanced encryption technology to process your payment information securely. Moreover, we adhere to PCI-DSS standards to guarantee the protection of your data while you shop for women’s fashion.

We also take fraud prevention very seriously. All credit and debit cardholders are subject to validation and authorization by both us and the card issuer. When making online card payments, you may encounter 3D Secure security measures, depending on your bank issuer. This might require you to enter a password, receive a security code via email or phone, or engage in additional interactions like fingerprint verification or two-factor authentication, based on authentication factors. For more information about authentication, please consult your card-issuing bank.

Order Confirmation

Once your payment is successfully processed, you’ll receive an order confirmation email. If it doesn’t appear in your inbox, kindly check your spam or junk folder.

Contact Us

If you have any questions or concerns, please don’t hesitate to get in touch with us.

On business days, we’ll respond to your inquiries within 24 hours.